Privacy Policy

This policy explains how Keyboard Solutions ("we", "us" and "our") handles personal information when you visit this website or contact us about our services.

1. Information you provide

When you submit the contact form or email us, we may receive your name, email address, company, area of interest and any project information you choose to share.

2. Technical information

Our hosting and security providers may process standard technical logs such as IP address, browser type, request time and pages requested. We use this information to operate, secure and troubleshoot the website.

3. How we use information

• Respond to enquiries and discuss potential work.
• Provide and manage services you ask us to deliver.
• Maintain the security and reliability of our website and systems.
• Meet legal, accounting and regulatory obligations.

4. Service providers

We use selected providers for hosting, email delivery and business operations. They process information only to provide those services to us and under their own contractual and security obligations. Contact-form messages are delivered using Resend.

5. Cookies and analytics

This website does not currently use advertising cookies or third-party behavioural analytics. If that changes, we will update this policy and provide any consent controls required by applicable law.

6. Retention

We keep enquiry and client information only for as long as reasonably needed to respond, deliver services, maintain business records or comply with legal requirements.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information. You may also withdraw consent where consent is the basis for processing.

8. Security

We use reasonable technical and organisational safeguards appropriate to the information we handle. No online service can guarantee absolute security.

9. Contact

For a privacy question or request, email keyboardsolutions.store@gmail.com.